Guide
Practical Lean guide
Office and digitalisation
6 of 6 articles
Email is not a process
When an order wanders through eight inboxes, there is no workflow, only hope. How to recognise where your office is run by email, and what you need instead.
Software only makes bad processes faster
The new system is live, and the queries are increasing rather than decreasing. That is no accident. If you digitise an unclear workflow, you get an unclear workflow with notifications.
The manual says A, the plant does B. Who is right?
In almost every company there is a gap between the documented process and the lived process. Whoever ignores it digitises the wrong thing. Whoever takes it seriously often finds the best process in everyday work.
Fewer meetings, more production. A manifesto.
Your calendar is full, the line is waiting for decisions. Meetings are processes like any other, and just as full of waste. Here is a manifesto for clearing them out.
AI in the plant, without the hype. Where it pays off today.
Everyone is talking about AI, but in the plant the question remains: where does it actually help? I show which processes suit getting started, where to keep your hands off, and what must be clarified first.
Where your order processing loses hours every day without anyone noticing
The line is fast, yet the order still arrives late. I show where the days disappear in order clarification, purchasing and production planning, and what lean office does about it.