Practice from industry
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About me
Lucyna Gorges
Who am I?
I am Lucyna Gorges and have been at home in the Lean world since 2013, as an expert, project manager and auditor, and supporting people as a trainer, coach and facilitator. During this time I have led improvement projects in manufacturing and mechanical engineering, on the shop floor as well as in administration. I hold a Lean Black Belt for both. I have never worked for just one department, but always across interfaces.
Strategic work was part of this too: helping to develop and advance an entire site, not from the perspective of one process, but comprehensively and over several years. The same question always arises: how do you bring everyone with you properly? That is how I came to change management. For me, it is not a method but a fundamental attitude without which no change will last.
Why did I become self-employed?
In industry, I commissioned, managed and worked with external consultants. I saw where projects get stuck: too little time on the shop floor, changing contacts, a good final report and then a return to business as usual. I wanted to show that there is another way. On site, with the people involved, until it works, and evidenced by figures. Moving to Switzerland was the right time. The GmbH gives me the framework to work exactly as I would have wanted as a client.
Where can you find me?
In 2026 I founded XLG SWISS GmbH in Bottighofen on Lake Constance. From there I work with companies in Switzerland, Liechtenstein, Germany and Austria.
How I work
Results-oriented and on equal terms with everyone involved.
Results-oriented and on equal terms with everyone involved. Clear communication and transparency are not secondary concerns; they are the foundation.
Working across every level is what drives me, from senior management to operators on the line, and across every interface in between. I know what resistance feels like, how to take it seriously without being paralysed by it, and how those affected become those involved. This is the core of my work as a consultant, trainer and coach.
“Ms Gorges, this is your calling.”
What I offer
XLG SWISS supports organisations where change has stalled.
XLG SWISS supports organisations where change has stalled. I work on strategic topics as well as where the work happens: on the line, in the warehouse, in production planning and in purchasing. Solutions are developed with the people involved, not at a desk.
If a topic needs more than I can provide alone, I bring in specialists from my network. You retain one dedicated contact.
My services are structured as a modular system: three building blocks that build on one another. We decide together where you begin. Always on equal terms.
Curious? Then take a look at the services.
“Align clearly, optimise processes, enable people, anchor change.”
Frequently asked questions
What does Lean Black Belt mean?
I hold the Lean Black Belt for two areas: production and administration, representing two years of training in total. The name comes from the belt grades in martial arts. Each belt involved one year: for every tool, I first learned the best practice at a European site, implemented a project there and then repeated it at my own site. The final examination followed only after every tool had been completed. The second area is less common because most programmes focus only on where production is visible. Many courses remain theoretical. In my case, every tool had to work twice in practice before it counted.
Which industries have you worked in?
Mainly in manufacturing, with a focus on chemicals and mechanical engineering. On the shop floor as well as in purchasing, production planning and order processing. Whether chemicals, mechanical engineering or another industry, the stumbling blocks are the same.
Do you work alone?
Yes, and that is deliberate: you have one dedicated contact who knows the project from start to finish. If an undertaking becomes larger or requires expertise outside my field, I draw on a network of experienced specialists. Responsibility for the whole remains with me.
Do you also work with smaller companies?
Yes. Most of my experience comes from larger plants, but the methods do not depend on company size. In smaller companies, many things move even faster because decision-making paths are shorter and those involved sit around one table. The toolkit is tailored accordingly.
