Guide
Insights on lean, processes and change.
Change and leadership
13 of 13 articles
What a CEO should ask in the hall, and what better not
A walk through the hall is not yet a gemba walk. The difference lies in the questions you ask and in what you do afterwards. A guide for top management.
The best process in the world fails on a bad Monday
The method was right, the board was up, the standard was in place. Six months later everything is as it was. Lean rarely fails on the technology, almost always on the people. What that means for your leadership.
How to lead people who do not report to you
Lean managers, project leaders and process owners are not allowed to give orders and are still expected to deliver results. It works, if plant management plays its part.
When the team pushes back, it is usually right
Whoever fights resistance loses the people they need. Whoever reads it finds the flaw in the initiative. A practical guide for plant managers and department heads.